
What is the brand and model of the scanner?.You did changes to the computer before the show?.

I even tried to modify and use black ink only in the settings and it does not work. the cartridges must be new or can they be refilled and reinstalled. He always says that the color cartridge is not installed, it wont even scan. I replaced my ink cartridges were empty, so I had to fill them. Scanner don't scan and also indicates the color cartridges not installed Please follow the step by step guide to download and install the latest drivers from the link: software and Driver Downloads This problem may occur if the latest drivers are not installed. I understand that you are facing problems with your HP Color LaserJet Pro M252n in which the installation of the software stops at 99%.ĭon't worry because I have a few steps that should help you to solve this problem. Thanks for posting your request, I'll be more than happy to help you.

I tried several times but I still get the same result (or rather welcome to the Forums of HP, it's a great place to get help, find answers and advice. It hangs at 99% and then I get the following message. HP officials develop HP Print & Scan Doctor, and it can fix most of the problems usually users face during printing and scanning.Color Laser Jet Pro M252n: LaserJet Pro M252 does not install HP Print & Scan Doctor is a specially designed software to find out and solve the problems with printing and scanning. HP Print and Scan Doctor Download for Windows 10/8.1/8/7/Vista/XP.Please join our online community to make your voice heard and learn about PC-Doctor, diagnostics, technical and engineering subjects, and whatever interests you. PC-Doctor cares about what our customers, partners, and others think, and we are always searching for ways to better communicate with them.Depending on your issue, click either Fix Printing or Fix Scanning. If a connection problem is detected, click the method being used to connect the printer, follow the instructions on the screen, and then click Retry.

Select your printer, and then click Next. If your printer is not listed, make sure the printer is turned on and connected, click My product is not listed, and then click Retry. After the download and installation completes, HP Print and Scan Doctor opens. When this link is clicked, HP Print and Scan Doctor is downloaded to your computer using your Internet browser.

HP Print and Scan Doctor is a free tool for Windows to help resolve printing and scanning problems.Download HP Print and Scan Doctor.
